John-Mark Palandro

Senior Manager, Customer Engagement @Ricoh USA, Inc.

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Senior Manager, Customer Engagement @Ricoh USA, Inc.

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Houston, TX, US

EDUCATION

1998 — 2002

University of Houston, C.T. Bauer College of Business

BBA, Marketing

1998 — 2002

University of Houston, C.T. Bauer College of Business

Bachelor of Business Administration (BBA), Marketing/Marketing Management, General

SKILLS

Leading Through ChangeDocument ManagementWork Process DevelopmentLeadershipEffective PresentationsB2bData AnalysisOrganizational StrategyAccount ManagementCrmSalesSalesforce.comDirect SalesSales OperationsFact Based ManagementStrategic PlanningManagementDevelopment of EmployeesCold CallingSales ProcessSolution SellingLean Process ImprovementBusiness StrategyBusiness Process DevelopmentSynergistic Relationship BuildingStrategySuccession PlanningProductivity Improvement

ABOUT JOHN-MARK PALANDRO

Market-focused leader with 15 years of cross-functional experience driving high-impact results across multiple channels. Articulate communicator and team builder skilled in providing strategic leadership while increasing efficiency, mentoring people, and strengthening relationships with business partners, peers and senior leadership. Proven mentor, trainer and director of multidisciplinary teams in line with critical performance initiatives.PROVEN AREAS OF EXPERTISE• Strategic Team Leadership • Employee Development • Fact Based Management • Lean Process Improvement • Process Development and Implementation • Synergistic Relationship Building • Organizational Strategy Development • Successful Change Leadership • Data Analysis and Interpretation • Productivity Enhancement • Inspirational Coaching • Efficiency Specialization

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