John Laherty

IT Services Research Director @Nelsonhall

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2016 — Present

IT Services Research Director @Nelsonhall

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Manchester, GB

Conducting in-depth analysis of the IT infrastructure management services market. Focus on vendor capabilities and offerings, identifying current and future market trends and understanding key buyer requirements. Outputs include: bespoke consulting sessions, regular strategic dialog with key executives, webinars, blogs, vendor profiles, market forecasts and market analysis.Primary focus is on the delivery of IT infrastructure management services. Current project focuses on the analysis of digital workplace services. Dedicated research projects have included- Cloud infrastructure brokerage, orchestration and management services- Cognitive & self-healing IT infrastructure management services - Advanced digital workplace services- Smart IT in utilities.Other responsibilities include: bespoke analysis and research for vendors and buyers, regular tracking and analysis of industry news and developing annual market forecasts across IT services.

EDUCATION

1997 — 1999

University of Bolton

HNC Business & Marketing

SKILLS

Analyst RelationsOffshoringFinancial ServicesCrmThought LeadershipCustomer Lifecycle ManagementManagementMarket AnalysisUtility IndustryMarketing IntelligenceIndustry AnalysisTelcoStrategic PlanningCompetitive AnalysisCustomer ExperienceBusiness DevelopmentPublic SectorBusiness StrategyBusiness IntelligenceCall CenterBpoProduct ManagementStrategyRetailCompetitor IntelligenceMarketing StrategyOutsourcing

ABOUT JOHN LAHERTY

IT services research director responsible for global IT services research portfolio…

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John Laherty — IT Services Research Director at Nelsonhall in Manchester, GB | Unifers