John K.

IT Infrastructure & Governance Manager (Sole IT Lead) @Helander Precision Engineering

Took ownership of a historically unmanaged enterprise IT environment and led full infrastructure remediation across Microsoft 365, identity, endpoint management, and network services.Key Contributions:• Identified and remediated 335 unmanaged and non-compliant devices across the Microsoft tenant, restoring visibility and control of endpoint infrastructure.• Implemented governance and compliance visibility across Microsoft Intune and Microsoft Entra ID, improving device and identity management oversight.• Reduced Microsoft 365 licensing costs by annually through tenant restructuring and licence optimisation.• Eliminated major security exposure by removing 600+ orphaned accounts belonging to former employees.• Introduced infrastructure monitoring, operational standards, and documentation processes to stabilise services and improve supportability.• Identified and removed unused vendor contracts and infrastructure assets, delivering immediate operational cost savings.