John E.

Senior Client Services Manager @Mitra AI

Ipswich, GB

Lead client relationships and service delivery for managed application services, supporting a major account. • Act as the main liaison between client stakeholders and technical delivery teams, ensuring high service quality and customer satisfaction. • Contribute strategic input to service roadmaps and operational improvements, leveraging a strong background in finance and technology. • Support ongoing development and managed services transition, providing governance and oversight on service performance.