Joe Shurman
Project Manager Iv @Centene Corporation
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WORK HISTORY
Project Manager Iv @Centene Corporation
Columbus, OH, US
Meridian Health Plan Project Management Office
EDUCATION
The Ohio State University
Business, General
Franklin University
BS, Marketing and Business Management
George Washington University
Masters Certificate, Project Management
DeVry Institute of Technology
BS, Information Technology
The Keller Graduate School of Management of DeVry University
Graduate Studies
SKILLS
ABOUT JOE SHURMAN
Highly motivated business / information technology professional with notable career leading cross-functional teams in the execution of business solutions driving significant cost avoidances and returns on investments while improving quality, efficiency, and customer experience. Manages projects through active leadership, strong communications skills and collaboration with project teams, vendors, internal and external customers while securing consensus. A confident leader demanding and delivering excellence in application execution and process improvement based solutions.Lean Six Sigma Black Belt, PMP Certified, PROSCI Change Management certifiedKey Accomplishments:• Led a Lean Six Sigma process improvement team focusing on the accuracy of agent’s bonus payments. The solution realized a cost savings to the Enterprise of over a four-month period due to the elimination of overpaid bonuses. Worked closely with cross-functional leaders and subject matter experts throughout the project. • Implemented a third party database solution designed to streamline manual processes and ensure compliance of internal agent licensing data. Developed the as-is / to-be processes through collaboration with business partners and vendor resources. Negotiated the vendor contract and transaction fees realizing a cost savings of Implemented the digital voice recording project enabling claims handling associates with new recording technology while realizing an annual ROI of Proactively negotiated hardware and software unit costs with vendors resulting in a cost savings of • Process Improvement• Relationship Management• Project Leadership• Change Management• Business Process Design• Resource Management• Business Analysis• Metrics / Reporting• End User Training• Vendor Relationship Management• Property & Casualty Insurance
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