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Joe Hala

Senior Manager Program Management @CVS Health

Waterford, CT, US
MOBILE NUMBERS
+18•••••••63

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WORK HISTORY

May 2014 — Present

Senior Manager Program Management @CVS Health

Woonsocket, RI, US

Broad range experience managing projects and programs including Retail, LTC, Minute Clinic, Digital, Distribution Centers and PBM systems. Currently managing enterprise IT teams preparing for FDA\'s Drug Supply Chain Security Act (DSCSA).

EDUCATION

1987 — 1992

Western New England University

MS Electrical Engineering, Controls, Architecture, Filters, Software

1981 — 1985

Western New England University

BS Computer Engineering, Computer Architecture, Electronics Engineering

SKILLS

Systems EngineeringService Portfolio ManagementItilIncident ManagementSoftware Development Life Cycle (Sdlc)Process ImprovementOutsourcingStrategyIT Service ManagementStart-Up ConsultingMajor Incident ManagementSoftware DevelopmentEnterprise ArchitectureSdlcGlobal IT OperationsSolution ArchitectureIT ManagementBusiness Process ImprovementMulti-SourcingVendor ManagementService DeliveryBusiness AnalysisCloud ComputingProgram ManagementIT OperationsProblem ManagementWeb InfrastructureLeadershipIT OutsourcingProject ManagementItil V3Operations ManagementOlaInfrastructureIT StrategyElectrical EngineeringService Improvement

ABOUT JOE HALA

Passionate team oriented leader and new technology fanatic. Enjoys team building, mentoring and business process improvement. Highly experienced in management for enterprise operations, new account transitions, global offshore management, program and project management. Trained in ITILv3 Service Management. Solid systems engineering background combined with expertise in measurement and analytics, architecture, design, development and operational support for.com, Digital, EAI, security and audit compliance.

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