Joe Fritz

Technical Program Manager @Ryan

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Technical Program Manager @Ryan

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Dallas, TX, US

Technical Program Manager for software engineering and development in the Indirect Tax and Grants, Credits, & Incentives domains.

EDUCATION

N/A

Stephen F. Austin State University

Bachelor of Arts - BA, English Language and Literature/Letters and Psychology

N/A

University of North Texas

Master of Education - MEd, Educational Leadership and Administration and Technology

1988 — 1989

East Carolina University

Football

1989 — 1991

University of Houston

None, Football

1985 — 1988

Comsewogue Senior High School

High School Diploma

1995 — 1998

University of North Texas

Master of Arts, English Literature and Technical Communication

SKILLS

Program ManagementDisability InsuranceLead GenerationVendor ManagementHealth InsuranceLife InsuranceMedicare AdvantageStrategic PartnershipsStrategic Financial PlanningBusiness AnalysisNew Business DevelopmentTeam LeadershipBankingRisk ManagementLicensed Life & Health Insurance AgentAccount ManagementChange ManagementProject ManagementTeam BuildingEmployee BenefitsCrmMarketing StrategyCall CenterSeries 6Business IntelligenceInsuranceFixed AnnuitiesProduct ManagementStrategic PlanningProfessional Indemnity InsuranceProcess ImprovementSales ManagementProperty & Casualty InsuranceSalesCustomer ServiceIntegrationMarketingSeries 63Contract NegotiationGroup Life

ABOUT JOE FRITZ

As a Technical Program Manager at Ryan, LLC, a leading global tax services and software provider, I lead software engineering and development projects in the Indirect Tax and Grants, Credits, & Incentives domains. I have over two years of experience in this role and over 15 years of experience in technical program management, technical project management, and information architecture across various industries and domains.My passion is to help clients solve complex problems and deliver value through high-performing, efficient teams. I specialize in SAFe, Lean-Agile, and blended project management methodologies, and I hold certifications in SAFe (Scaled Agile) and I hold an SAFe RTE certification. Additionally, I hold several Scrum Master certifications and a PMP certification from the Project Management Institute (PMI).I enjoy creating successful partnerships by understanding the needs and goals of the stakeholders, building and managing the right teams, and enabling them to create innovative solutions using the best technology tools and platforms. My approach harmonizes understanding and executing on our corporate mission and executive vision with cross-functional team development, backlog management, and user story development to propel product enhancements and client solutions. The role capitalizes on my robust communication skills, ensuring alignment across cross-functional teams and successful project deliveries. My tenure at Ryan, characterized by a blend of scrum mastery and program management, underscores a commitment to excellence and a drive to innovate within the tax services industry.

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