Jochen Wilde
Service Leader Multi-vendor Premium Support Business Owner Strategic Microsoft Support @SoftwareOne
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WORK HISTORY
Service Leader Multi-vendor Premium Support Business Owner Strategic Microsoft Support @SoftwareOne
Munich, DE
EDUCATION
AKAD Fachhochschule Leipzig
Dipl.-Kfm. (FH), Strategic Marketing - Multi-Brand Strategy at Mobile Operator E-Plus
Universität Trier
Magister, Wirtschaftsgeschichte
Universität Trier
Master, History, German Language and Literature
Universität Trier
Master of Arts - MA, History, Germany Language
SKILLS
ABOUT JOCHEN WILDE
Service Delivery and Support expert with multi year experience of Service Delivery Management, Delivery Excellence, IT process improvement and IT consulting. Additionally, mobile and IT specialist with broad experience in all aspects of marketing as well as profund sales know how. Focus on developing alternative retail channels, business development and strategic marketing programs along with a wide range of customer support experience. Strong telco/carrier backround.Specialities: Strategic Marketing, Mobile Strategy, Carrier Know-how, Customer Support Experience, Windows Phone Eco System, Smartphones, Mobile Data, Technical Account Management, Marketing Leadership, People Management, Retail Experience, Channel Management, Project Management, Business Intelligence, Negotiations, Cloud Strategy, B2B Support, IT Service Management, Microsoft, Networking
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