Jo Roberts

Sales Director @Sgsa

SGSA supports the service industry by providing career development for support and service employees creating and sharing best practices for the industry. The preferred partner in EMEA for Service Strategies Corporation in San Diego, SGSA offers a comprehensive portfolio of training with accredited SCP standards as well as classes supporting soft skills and management development.The company hosts over twenty public training classes per year and numerous bespoke private classes for key partners and new clients alike. Our consultants are experienced in preparing companies for SCP standards certification and assisting with strategic planning, operations analysis, benchmarking and service process engineering.By providing high levels of communication and support to each client we understand what will enable them to get the best from their teams and improve efficiency and productivity as a business.