Jo Jenkins
Head of Operational Command Center @Computacenter
Northampton, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2018 — Present
Head of Operational Command Center @Computacenter
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EDUCATION
2002 — 2008
Ousedale
Alevel, Sociology, psycology, philosophy and ethics, theatre studies
SKILLS
ItilIncident ManagementActive DirectoryItil V3 Foundations CertifiedService-Level Agreements (Sla)IT OperationsManaged ServicesSlaItil CertifiedService DeliveryManagementIT OutsourcingData CenterIT Service ManagementBmc RemedyService ManagementService DeskCustomer ServiceIT ManagementProblem Management
ABOUT JO JENKINS
Experienced Center Head with a demonstrated history of working in the information technology and services industry. Skilled in Service-Level Agreements (SLA), BMC Remedy, IT Service Management, Major Incident Management and People Management. Strong operations professional with a Alevels focused in Sociology, and Psychology.
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