Jake Jessen

WORK HISTORY

EDUCATION

ABOUT JAKE JESSEN

Dynamic operations executive with 10+ years driving supply chain innovation, fulfillment execution, and cross-functional program management at Amazon and Fortune 500 companies. Proven ability to lead multi-site operations, scale programs to $30M+ impact, and deliver best-in-class quality, cost, and speed. Adept at aligning operational performance to strategic business objectives across global networks. Known for transforming underperforming teams, optimizing last-mile logistics, and executing customer-centric initiatives at scale.In my current role at Amazon, I lead strategic projects with Amazon’s subsidiary businesses to improve fulfillment operations through the integration of Amazon’s proprietary fulfillment technology. These efforts are directly tied to enhancing delivery speed, reducing cost-to-serve, and elevating the customer experience.Previously, I served as a Senior Operations Manager at Amazon’s Joliet, IL fulfillment center where I led 1,100+ associates and 24+ managers. I was responsible for driving performance in safety, quality, and productivity, and consistently delivered results in a high-volume, fast-paced environment.Prior to Amazon, I was the Distribution Center Manager for Life Fitness responsible for the successful operation of a sq ft. distribution center generating approximately $365 million in yearly revenue. During my time as D.C. Manager, I was accountable for the overall performance, cost, quality, and reporting of internal metrics for both the inbound and outbound operations. I have experience as an Executive Team Leader for Target and was responsible for the logistics operations of the business. This role gave me the opportunity to manage a store generating $42 million in sales and lead a team of 200 team members. As a store manager I experienced success in promoting a healthy team culture that enabled the business to run efficient processes and drive profitable sales. Executive Strengths : Operations Leadership | Fulfillment Network Strategy | Supply Chain OptimizationEnterprise Program Management | Change Management & Transformation | Cost Efficiency & P&L Ownership | Data Analytics & AI Integration | Lean Six Sigma | C-Suite Collaboration | Customer Experience Strategy | High-Volume Logistics | Talent Development | Automation & Process Innovation