Jitendra Inturi

Hospitality Assistant @Chester Racecourse

Chester, GB

As a member of the Event Hospitality team at Chester Racecourse, I provided high-quality service to guests in exclusive box seating areas during major events. My responsibilities included:Serving food and beverages to guests, ensuring timely and professional delivery.Attending to the needs of high-profile clients, including Manchester City Football Club managers and staff, as well as other VIP guests.Maintaining a welcoming and professional atmosphere to enhance the guest experience.Managing guest inquiries and resolving any issues promptly and efficiently.Collaborating with team members to ensure seamless service and event execution.This role honed my customer service skills and ability to perform under pressure in a fast-paced, high-stakes environment.