Jim Sansom
Lead Technical Account Manager - Nice Cx @NiCE
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WORK HISTORY
Lead Technical Account Manager - Nice Cx @NiCE
As a Lead Technical Account Manager, I have a passion for delivering exceptional customer outcomes. I specialize in managing complex, high-value accounts, resolving the most challenging technical issues, and driving long-term customer success and loyalty. With proven skills in advanced troubleshooting, analytics, and customer communication, I help organizations expand their use of technology, overcome obstacles, and achieve measurable business impact. My role bridges technical resolution and strategic account management, ensuring customers not only succeed with our solutions but also serve as strong references for future growth.
EDUCATION
Hillsborough College
Computer Science
SKILLS
ABOUT JIM SANSOM
Providing world class service to Cyara customers. Building strong relationships with new…
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