Jillian Peterson
Director, Global HR Shared Services @Yahoo
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WORK HISTORY
Director, Global HR Shared Services @Yahoo
ABOUT JILLIAN PETERSON
I\'m a global HR Operations leader with 15+ years of experience building and scaling people-first HR functions across diverse, high-growth organizations.As Director of Global HR Operations at Yahoo, I lead HR Shared Services strategy across AMER, EMEA, and APAC, overseeing the full employee lifecycle, from onboarding and offboarding to workforce transitions, compliance, and AI-enabled service delivery. I\'ve designed tiered operating models, built multi-functional teams, and driven operational transformation that delivers measurable impact for employees and the business alike.What I\'m known for: simplifying complex global operations, building high-performing teams, and finding smarter ways to work, whether that\'s through AI tools, process redesign, or better cross-functional collaboration. I believe exceptional HR operations is both a strategic lever and a direct reflection of how much a company values its people.
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