Jhoza T.
Product Designer @Givingli
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WORK HISTORY
Product Designer @Givingli
US
At Givingli, I’ve led projects that significantly enhanced user engagement and sales, utilizing my expertise in Product Design, Human-Computer Interaction, User Experience, and Interaction Design. Key achievements include- Visual Categories in Search: Boosted user engagement by organizing content more intuitively- Recipient User Journey: Increased gift redemptions through streamlined and engaging user flows- Gift Store and Checkout Redesign: Substantially grew sales by improving the shopping and checkout experience- AI Functionality: Enhanced accessibility and usability by integrating user-friendly AI features, ensuring they are easy to find, understand, and use.Creating compelling experiences that empower customers is central to my role. This involves- Developing Mocks, Wireframes, Journey Maps, and Prototypes: Visualizing and iterating design concepts- UX Improvements: Crafting interaction models and acting as a liaison between users and products- Communication: Presenting work and insights to peers and managers, addressing user needs, and recommending improvements- Collaboration: Working closely with my product manager, key stakeholders, cross-collaborate with other departments such as Brand & Marketing, Partnerships, Community Manager, and developers to define product features and deliver results through multiple studies.My approach includes being self-directed, managing ambiguity, and holding myself accountable for projects. Prioritizing user needs and valuing team feedback fosters an environment that empowers customers and delivers value.
EDUCATION
Memorisely
Certificate, User Experience/User Interface
Humber College
Public Relations, Advertising, and Applied Communication
Memorisely
Certificate, Design Systems
SKILLS
ABOUT JHOZA T.
Product Designer with four years of experience designing and scaling consumer-facing products in fast-paced startup environments. I specialize in translating complex user and business needs into intuitive, high-impact solutions through research, systems thinking, and close cross-functional collaboration. My background in public relations and event strategy brings a strong foundation in communication, stakeholder alignment, and culturally informed design, enabling the creation of inclusive, user-centered experiences that drive meaningful outcomes.
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