Surabhi Jha
Brand Technical Specialist - IT Automation @IBM
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WORK HISTORY
Brand Technical Specialist - IT Automation @IBM
IBM Brand Technical Specialists have extensive technical knowledge to sell Business Unit specialty or brand products to clients in order to remove all technical inhibitors to sales opportunities. They are technical experts who design viable client solutions by leveraging current product capabilities while providing input to product teams for solutions refinement. They are hands-on practitioners with a focus on customized experiential selling – “show me, don’t tell me” approach. They maintain strong platform and product knowledge, articulate the value proposition / ROI, understand the competitive landscape, and construct relevant use cases to drive sales. Brand Technical Specialists are responsible for creating and delivering technical proof points through technical accelerators, to include but not limited to demonstrations, POTs, POCs, Workshops, Solution Design, Proposals and MVPs
EDUCATION
International Institute of Information Technology Bangalore
Master's degree, Computer Software Engineering
Bhagalpur College of Engineering
Bachelor of Technology - BTech, Computer Science
ABOUT SURABHI JHA
As a Partner Technical Specialist focused on the IBM ecosystem, I’m driven by a passion for ecosystem growth, solution design, and elevating partner capability. I enjoy connecting technology vision with execution, strengthening technical skills across partner organizations, and fostering long-term collaborations that benefit partners, clients, and the broader IBM ecosystem.9+ years Experience in Customer facing roles with demonstrated history of working in Computer Software Industry• Programming Languages: Python, Bash, Core Java Databases: MySQL• Protocols and Libraries: REST, Kafka, AppDynamics, Instana• Platforms: Linux, Docker, Kubernetes, AWS, GCP• Certifications: CCNA, CCDA• Domain Knowledge: Observability, Finops, Virtualization, Software Project Management, Operating Systems, Performance Monitoring
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