James Hardcastle

WORK HISTORY

EDUCATION

SKILLS

ABOUT JAMES HARDCASTLE

As an accomplished retail merchandising, operations, and franchising leader, I connect entrepreneurial vision, technology, process improvement, learning and project management to drive growth, reduce costs and deliver results in competitive environments.My career began in retail category management and I learned my trade as a buyer in consumer electronics. I managed some of the toughest, fastest evolving categories in computing and technology. I thrive in the fast-paced, high pressure intersection of commerce and technology.I have demonstrated strategic and tactical capabilities on high-impact projects, leading talented small, medium and large teams, creating cohesive team culture, developing business and implementing technology solutions in support of strategic growth objectives and profitability.I draw on my broad experience in retail to inspire my teams to think of new ways of doing things and beyond today’s results. I am skilled at painting a vision and motivating my team around it. My leadership style is hands-on, collaborative and direct which drives results and performance of a highly-engaged team.My expertise includes:LeadershipStrategic & financial planning, Coaching, Team Building, Change Management, Innovation, Workplace Learning, Strategic PartnershipsFranchisingFranchise Operations, Small Business Planning & Operations, Franchise Development, Call Center Management, Home Services Merchandising & OperationsCategory Management, Consumer Product Goods (CPG), Retail Operations, Merchandising Strategy, eCommerce, Private Brands, Visual Merchandising, Competitive Intelligence, Assortment Optimization, Price Optimization, Vendor Negotiation, P&L Management Inventory & Supply ChainDemand Planning, Forecasting, Purchasing, ReplenishmentTechnologyProgram & Project Management, Agile, Forecasting & Inventory Management Systems, Space & Floor Planning Systems.