Jesus Vega

Information Technology Specialist @City of Houston

Houston, TX, US

Provided technical support for library staff and patrons across multiple branches, assisting with hardware, software, and network troubleshooting.• Supported the deployment and maintenance of public computing resources, including updates to library management systems and security protocols.• Collaborated with IT and library teams to improve digital services, such as online catalog access, self-checkout stations, and Wi-Fi infrastructure• Assisted in data entry, inventory management, and documentation of IT assets to ensure compliance with city-wide technology standards