Jessica Hamlin
Regional Communications Director @Better Business Bureau, Central & Se Ohio
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WORK HISTORY
Regional Communications Director @Better Business Bureau, Central & Se Ohio
Driving visibility for one of the most trusted business advocacy brands in North America. As the lead for external/internal/executive communications, I shape narrative strategy, strengthen reputation, and position as a community-centered partner and authority on Trust in the marketplace.Notable accomplishments:Led the external communications strategy that earned the 2024 Marshall A. Mott Award for most effective external communications program across in North America.Developed integrated PR and marketing campaigns that enhanced Accredited Business engagement and increased regional media coverage.Serve as primary media spokesperson; manage crisis response, press briefings, and public awareness campaigns on scams, cybersecurity, AI risks, and ethical business leadership.Coach senior leaders and external speakers for media interviews and presentations; design executive-level messaging and talking points for high-impact events.Build and nurture relationships with local and national media, chambers, partner organizations, and cross-sector stakeholders.Also oversee:Newsletter and editorial strategyCommunication planning and narrative developmentEvent promotion and community engagement programsB2B marketing strategy aligned with mission-driven positioningSkills: Executive Visibility · Storytelling · Corporate Communications · Stakeholder Engagement · Strategic Messaging · Media Relations · Brand Positioning · Campaign Development · Press Briefings · Reputation Management · B2B Strategy · Annual Report & Strategic Plan Development · Crisis Communication · Public Speaking · Program Launches · Team Collaboration · Event Strategy
EDUCATION
Ohio University
BSS, Specialized Studies: Global Cultures and Communication
Ohio University
MA, Telecommunications: Media Management
Ohio University
BSJ, Scripps School of Journalism: Broadcast Journalism
SKILLS
ABOUT JESSICA HAMLIN
Accomplished Communications and Marketing leader with deep experience shaping brand narratives, elevating executive visibility, and building high-impact engagement strategies for organizations ranging from national brands and mid-sized companies to government entities, regulated industries, and associations.With an Ohio heart and global sensibilities, I bring grounded leadership and culturally fluent strategy to every initiative. Whether guiding high-stakes media relations, crafting stakeholder messaging, or building cross-channel marketing campaigns, I connect people to purpose through clear, compelling communication.I’ve led award-winning external relations efforts, built trust in regulated industries, and helped complex organizations simplify their message to move people to act. A relationship cultivator at my core, I believe connection is the most powerful tool in any communicator’s toolbox.Open to networking and exploring opportunities — local, regional, or global — where storytelling, strategy, and impact meet.Specialties:External Communications & Stakeholder EngagementInternal Communications & Campaign ManagementMarketing Campaign Strategy & Content DevelopmentExecutive Visibility & Thought LeadershipMedia Interview Coaching & PR StrategyCorporate Communications & Internal MessagingReputation Management & Crisis CommunicationBrand Messaging & PositioningStrategic Partnerships & OutreachCRM & Customer Relationship StrategyCommunications for Regulated & Technical IndustriesRFP & Contract Writing | Budgeting & Prospecting
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