Jessica McDonald
Product Manager - Drug Testing and Occupational Health @Cisive
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WORK HISTORY
Product Manager - Drug Testing and Occupational Health @Cisive
Portland, OR, US
Led the end-to-end lifecycle of multiple products—including vision, strategic planning, development, integration, deployment, adoption, and ongoing optimization- Spearheaded a large-scale initiative that empowered recruiters and donors with greater autonomy, significantly reducing reliance on customer support through automation- Successfully launched a suite of new drug testing and occupational health products in the background check industry, driving operational efficiency and increased automation- Developed comprehensive training materials, customer communications, and internal alerts to support the rollout of new features and product launches- Delivered engaging training seminars with up-to-date product insights, equipping Sales and Account Management teams to effectively acquire, onboard, and retain clients.
EDUCATION
California State University, Fullerton
Bachelor of Science - BS, Kinesiology and Exercise Science
California State University, Fullerton
Master of Science (M.S.), Kinesiology
ABOUT JESSICA MCDONALD
As a results-driven Product Manager with 10 years of experience in the drug testing and…
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