Jerome Premachandran
IT Support (Eu) @Asurion
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WORK HISTORY
IT Support (Eu) @Asurion
GB
Setting up, Diagnosing and resolving a wide range of technical issues for phones and tablets (Android and IOS)• Maintaining desktop with Antivirus and softwares installation • Active Directory account maintenance & administration, relating to user & computer accounts• Software Testing with Android and IPhone• Remote based support and face to face Additional projects: • Telecommunications - Avaya •Microsoft Office •Exchange Server • Translation of technical articles French - English, English - French • Skills with Skype for Business • Member Pilot Team - help with on-boarding for new clients • Technical Copywriter
EDUCATION
Birmingham City University
Mechanical Engineering, Mechanical Engineering
SKILLS
ABOUT JEROME PREMACHANDRAN
Jerome originally resided in France where he is able to speak and write French at a proficient level. Most of his academic years were spent in the UK where he graduated from Birmingham City University with an hons degree in Mechanical Engineering.Jerome has a keen eye within the research technology and troubleshooting sector.
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