Jeremy Taylor

Director of Sales and Operations @T-Mobile

Rocky Mount, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Director of Sales and Operations @T-Mobile

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EDUCATION

N/A

Chowan University

Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services

2016 — 2016

Center for Creative Leadership

Strategic Leadership

N/A

East Carolina University

Master of Business Administration - MBA, Business

N/A

Harvard Business Review Program

Executive Leadership

SKILLS

MarketingMobile DevicesSales OperationsCustomer RetentionCustomer ServiceAccount ManagementDirect SalesStrategic PlanningForecastingCold CallingHiringWirelessCustomer ExperienceSales ManagementContract NegotiationSellingTalent AcquisitionStore ManagementStrategyTeam LeadershipTrainingCustomer SatisfactionNew Business DevelopmentTelecommunicationsEmployee TrainingInventory ManagementCoachingCdmaCellular CommunicationsCustomer EngagementRecruitingMarket PlanningM2mManaged ServicesIndirect Channel SalesQuotasMarketing ManagementSalesRetailB2b

ABOUT JEREMY TAYLOR

I am a transformational senior leader known for elevating teams, strengthening operational performance, and guiding organizations through complex, enterprise‑wide change. With a career built on leading high‑performing teams and shaping customer‑centric cultures, I thrive in environments where strategy, execution, and people leadership intersect.As part of T‑Mobile’s acquisition of UScellular, I played a key role in driving successful outcomes across markets, ensuring teams were aligned, informed, and empowered throughout the transition. I partnered closely with cross‑functional leaders, operational stakeholders, and frontline teams to stabilize performance, accelerate adoption of the Magenta approach, and maintain customer confidence during a period of significant transformation.My leadership philosophy centers on clarity, accountability, and empowerment. I build strong, resilient teams by creating alignment, developing talent, and fostering a culture where people feel supported and challenged to perform at their best. I’m known for navigating ambiguity with confidence, simplifying complexity, and turning strategy into action.Core Competencies: Enterprise Leadership & Strategic Alignment, Organizational Transformation & Change Management, Operational Excellence & Process Optimization, Cross‑Functional Collaboration & Stakeholder Influence, Talent Development & Leadership Coaching, Customer Experience & Performance Acceleration, and Culture Building & Engagement LeadershipI’m energized by opportunities to lead through change, strengthen organizational capability, and deliver measurable business results. Whether guiding teams through a major acquisition, elevating operational performance, or shaping the next generation of leaders, I bring a steady, people‑first approach that drives sustainable success.

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