Jeremy Taylor
Director of Sales and Operations @T-Mobile
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WORK HISTORY
Director of Sales and Operations @T-Mobile
EDUCATION
Chowan University
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
Center for Creative Leadership
Strategic Leadership
East Carolina University
Master of Business Administration - MBA, Business
Harvard Business Review Program
Executive Leadership
SKILLS
ABOUT JEREMY TAYLOR
I am a transformational senior leader known for elevating teams, strengthening operational performance, and guiding organizations through complex, enterprise‑wide change. With a career built on leading high‑performing teams and shaping customer‑centric cultures, I thrive in environments where strategy, execution, and people leadership intersect.As part of T‑Mobile’s acquisition of UScellular, I played a key role in driving successful outcomes across markets, ensuring teams were aligned, informed, and empowered throughout the transition. I partnered closely with cross‑functional leaders, operational stakeholders, and frontline teams to stabilize performance, accelerate adoption of the Magenta approach, and maintain customer confidence during a period of significant transformation.My leadership philosophy centers on clarity, accountability, and empowerment. I build strong, resilient teams by creating alignment, developing talent, and fostering a culture where people feel supported and challenged to perform at their best. I’m known for navigating ambiguity with confidence, simplifying complexity, and turning strategy into action.Core Competencies: Enterprise Leadership & Strategic Alignment, Organizational Transformation & Change Management, Operational Excellence & Process Optimization, Cross‑Functional Collaboration & Stakeholder Influence, Talent Development & Leadership Coaching, Customer Experience & Performance Acceleration, and Culture Building & Engagement LeadershipI’m energized by opportunities to lead through change, strengthen organizational capability, and deliver measurable business results. Whether guiding teams through a major acquisition, elevating operational performance, or shaping the next generation of leaders, I bring a steady, people‑first approach that drives sustainable success.
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