Jennifer Sledz

Knowledge and Content Managment Consultant @Tycon Investments, Llc

Windsor, CO, US
MOBILE NUMBERS
+19•••••••25

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WORK HISTORY

Jan 2022 — Present

Knowledge and Content Managment Consultant @Tycon Investments, Llc

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Windsor, CO, US

Transforming complex concepts into simple, user-friendly training materials that drive adoption & foster a culture of knowledge sharing Accomplished a 300% increase in class enrollment, boosting revenue, brand recognition, and reputation in knowledge management industry, collaborating with Partner to create exciting and compelling social media and email campaigns. Measured to improve knowledge retention 15% by reducing cognitive load and developing visually engaging knowledge management training materials and presentations that effectively communicated complex concepts to drive engagement for a diverse audience. Networked with external partners and internal consultants to create foundational relationships for assessing high-priority training needs. Created 7 engaging presentations for Knowledge-Centered Service (KCS) techniques here, aligning with the core principles of KCS, to facilitate online learning and promote knowledge sharing. Created social media campaigns for engagement improvement. Currently, creating digital Program for distribution and sale. Created Google Workspace environment as a team collaboration and productivity tool. Developed folder structure for easy workflow identification and color-coding form departmental identification of information.

EDUCATION

2003

i2 Technologies - Demand Planner DB Admin and Functional Implementor

Certification, Demand Planning

N/A

Colorado State University

Bachelor of Science

SKILLS

ServletsSystem AdministrationSoftware DevelopmentSoftware DocumentationSoftware Project ManagementBusiness ProcessUnixConsultingTomcatConfiguration ManagementBusiness IntelligenceManagementXmlIT ManagementEnterprise SoftwareDatabasesPdmlinkOracleRequirements AnalysisProduct Lifecycle ManagementProcess ImprovementIntegrationOracle SqlTechnical SupportBusiness AnalysisProject ManagementMicrosoft Sql ServerSqlBusiness Process ImprovementTroubleshootingProgram ManagementKcsWindchillApache

ABOUT JENNIFER SLEDZ

With over five years of experience as a Knowledge and Content Consultant, I help organizations design and implement effective knowledge management (KM) strategies that drive adoption, innovation, and growth. I am certified in KCS v6 Practices, a proven methodology for creating and maintaining knowledge in a dynamic environment.Currently, I work with Transforming complex concepts, a leading provider of user-friendly training materials that foster a culture of knowledge sharing and continuous learning. I have successfully increased class enrollment by 300%, improved knowledge retention by 15%, and developed multiple bite-sized presentations for online learning of KCS techniques. I am also an active influencer and thought leader in the KM industry, curating captivating and authentic content on social media platforms. I am dedicated to empowering individuals and teams with the knowledge and skills they need to excel in a rapidly changing business landscape.

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