Jennifer Bragg

Sr Product Manager @TASC (Total Administrative Services Corporation)

Madison, WI, US

Leads the strategic vision and roadmap development for the Benefit Continuation Service Model, aligning it with market trends, customer needs, and business objectives to drive measurable results• Served as the Executive Sponsor for the Technology Development initiative; Directed all teams and functions involved in the development of proprietary software that revolutionized industry practiceso Successfully completed the project within the allocated budget and timeline (18 months to execute delivery on-time and on-budget results)o Spearheaded the seamless migration of 20K+ clients and 150K+ participants to ensure a successful transitiono Achieved vendor savings and reduced cost to operate • Oversaw the Process & Functionalization Project focused on streamlining operations by identifying and implementing a unified process for all entities• Eliminated redundant tasks and enhanced workflow efficiencies by automating manual processes, resulting in improved productivity, minimized duplication of work, and reduced cost to operate • Successfully identified and executed cost-saving measures through process improvements and headcount reduction initiatives, resulting in significant reductions in operating expenses• Manages all forecasting activities related to the Benefit Continuation product line; Analyzes data to develop accurate revenue forecasts and drive informed business decisions• Strategically defines the roadmap direction for the service/product offering by leveraging in-depth market analysis encompassing market trends, customer journey, the voice of the customer, and internal and external datao Translates insights to develop a visionary and differentiated service offering that meets customer needs

Walsh University

Bachelor of Arts - BA

The University of Akron

Elementary Education and Teaching