Jennifer Tillman
Quality Lead @Stronger Can, Better Service, Llc
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WORK HISTORY
Quality Lead @Stronger Can, Better Service, Llc
Charlotte, MI, US
EDUCATION
The University of Tennessee at Chattanooga
Bachelor’s Degree, Business Administration and Management, General
Andrews University
Business Management
The University of Tennessee at Chattanooga
Bachelor's degree, Business Management
SKILLS
ABOUT JENNIFER TILLMAN
With a sharpened focus on warranty engineering, my tenure at Aisin World Corp. of America and Magna International has honed my expertise in claims resolution and data-driven quality improvement. Our team\'s commitment to reducing warranty claims through meticulous data analysis and cross-functional collaborations has led to meaningful advancements.My approach centers on understanding the voice of the customer, which I have leveraged to create impactful warranty cost share packages and foster No Trouble Found (NTF) reductions. Valuing order and efficiency, I\'ve championed monthly warranty review meetings, ensuring clear, visual reports that empower management decisions and propel our customer satisfaction metrics forward.
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