Jennifer Lyons
Business Process Analyst @City of Georgetown
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WORK HISTORY
Business Process Analyst @City of Georgetown
Georgetown, TX, US
As a Business Improvement and Performance Management Specialist, I am responsible for spearheading project management initiatives, driving process improvements, and providing professional-level administrative support. My duties include developing and managing project plans, leading Lean process improvement programs, facilitating workshops, and designing training programs. Additionally, I prepare and deliver presentations, reports, and dashboards to effectively communicate project outcomes. I collaborate with various departments to support the ongoing organizational development efforts for the City of Georgetown!
EDUCATION
The University of Texas at Austin
Project Management Certification
Community College of the Air Force
Associate of Science (A.S.)
University of Phoenix
Master's degree
Le Cordon Bleu College of Culinary Arts-Austin
Culinary Arts
Community College of the Air Force
Associate of Science (A.S.)
Embry-Riddle Aeronautical University
Bachelor's degree
ABOUT JENNIFER LYONS
Dynamic Senior Leader with 14+ Years of Expertise in Technical Portfolio and Program Management Accomplished leader with a proven track record of steering complex, high-stakes projects to successful completion and cultivating high-performing, cross-functional teams. Renowned for exceptional strategic planning capabilities, encompassing project lifecycle management, financial modeling, prioritization, and governance at the executive level. Expert in crafting and executing strategic roadmaps, consistently delivering outstanding results. Exceptional communicator adept at bridging business and IT communications, fostering robust relationships with senior executives. Skilled at aligning IT initiatives with overarching business goals for seamless integration and clarity. Demonstrated proficiency in managing IT projects across diverse technical portfolios, leveraging advanced IT Planning and Governance frameworks. Collaborated extensively with senior leadership to ensure strategic alignment and clear communication. Spearheaded end-to-end operational processes, optimizing efficiency across multiple high-impact projects. Implemented comprehensive governance frameworks and strategic roadmaps to streamline operations. Successfully led change management initiatives, navigating complex organizational transformations. Utilized advanced data analytics to drive operational excellence, ensuring continuous improvement and scalability. Led end-to-end operational processes, optimizing efficiency and implementing strategic roadmaps. Experienced in vendor management, developing strong supplier relationships, negotiating contracts, managing performance metrics, and driving continuous improvement.
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