Jennifer D.

Contracts Administrator Oem Sales & Technical Services @Thorlabs

Columbia, SC, US

Thorlabs is a leading designer and manufacturer of photonics equipment for research, manufacturing, and biomedical applications- Perform a full range of complex duties with emphasis toward coordinating contractual relationships between the company, customers and vendors/subcontractors in conformance with company standards and state and federal law. Serves as the primary interface with various internal teams, understanding their requirements and the stakeholders needs- Evaluate competing priorities and manages the flow of information across internal teams while communicating with customers as needed to support the sales teams- Work closely with legal, accounting, quality, compliance and other teams as a primary Point of Contact- Ensures contract acquisition and fulfillment in accordance with company guidelines, legal requirements, and customer specifications such as International Organization for Standardization (ISO), Federal Acquisition Regulations (FAR and DFAR)- Coordinate with various internal departments to ensure appropriate reviews are conducted, scheduling required reviews, and obtaining final sign off to complete customer requests and see contracts to full execution- Development of end-to-end contracts process including sales team workflow and training protocols - Execute various administrative tasks related to supporting the operations and sales department, including reports, customer management using a variety of software tools including Microsoft Dynamic ERP System, CRM, MS Office programs to include but not limited to Excel, Word, and Power Point- Evaluates or monitors contract performance to determine necessity for amendments or extensions of contracts, and compliance to contractual obligations- Independently analyzes, approves, or rejects requests for deviations from contract specifications and delivery schedules- Arbitrates claims or complaints occurring in performance of contracts.