Jeffrey Lamery

Trust Account Manager Ii @FIS

Oversee daily transaction & reporting activity of assigned outsourcing relationships *Solve complex problems through research and/or communications with other departments *Support personnel at client institutions in day-to-day routines and financial processing *Guarantee quality service levels, perform daily servicing activities, ensuring timeliness and accuracy *Assist in developing procedures that ensure processing functions are completed accurately and timely with minimal risk exposure *Work with Operations to deliver consistently high levels of service *Work closely with other internal teams to provide clients with world-class service and swift problem resolution *Develop, and evaluate personnel to ensure the efficient operations *Establish and assure adherence to budgets, schedules, work plans and performance requirements *Interact with senior management or executive levels within the enterprise *Establish operational objectives, work plans, and assignment delegation