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JH

Jeff M Hicks

Operations Analyst @Maximus

Rensselaer, NY, US

EMAILS

[email protected]

MOBILE NUMBERS

+15•••••••90

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WORK HISTORY

Dec 2018 — Present

Operations Analyst @Maximus

SKILLS

SdlcCustomer Relationship Management (Crm)VisioVendor ManagementAnalysisMicrosoft AccessCost ReductionAccessCustomer RelationsRisk ManagementCustomer ServiceSharepointEmployee BenefitsBusiness AnalysisManagementPivot TablesLeadershipSoftware DocumentationCall CentersVlookupBudgetsTrainingData AnalysisTeam BuildingInsuranceConflict ResolutionLife InsuranceLotus NotesFixed AnnuitiesAmlQuality AssuranceBusiness Process ImprovementProcess ImprovementRequirements Analysis

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ABOUT JEFF M HICKS

18+ years experience in managing workflow and metrics across industries from Life…

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