Jeff Forderer
Co-founder and VP of Cx Solutions @Ptp
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WORK HISTORY
Co-founder and VP of Cx Solutions @Ptp
PTP partners with organizations to provide innovative customer experience (CX) solutions that transform how they engage their customers across marketing, sales and contact center. We provide a full suite of business consulting and systems integration services to provide world class CX solutions to our customers: SOLUTIONS • Self Service • Contact Center • CRM PLATFORMS • Contact Center: Amazon, Avaya, Genesys, NICE inContact • CRM: Salesforce, ServiceNow Our CX services are organized into three segments: STRATEGIC SERVICES INTEGRATION AND IMPLEMENTATION • Project Management • User Interface Design • Application Development • Tuning MAINTENENANCE AND SUPPORT
EDUCATION
California Polytechnic State University-San Luis Obispo
BS, Computer Science
SKILLS
ABOUT JEFF FORDERER
An authentic, results-oriented leader with 20 years of experience managing the P&L…
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