Chance Whittley
Ptp
Sacramento, CA, US
EMAILS
c••••••••@ptpinc.com
MOBILE NUMBERS
+19•••••••86
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WORK HISTORY
Present
@Ptp
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SKILLS
Cx Strategy and MeasurementStrategyCustomer Experience TransformationVendor ManagementVoice of the CustomerProcess ImprovementCustomer Experience ManagementBusiness Process ImprovementProgram ManagementManagementCall CentersBusiness ProcessProject ManagementBusiness AnalysisLeadershipCustomer ExperienceQuality AssuranceOperations ManagementAnalyticsRisk ManagementProduct ManagementCrmComplianceTeam ManagementCredit CardsSix SigmaAnalysisCross-Functional Team LeadershipTrainingEnterprise SoftwareBusiness Process ExcellenceWorkforce ManagementCustomer SatisfactionExecutive ManagementBankingPmoProject PlanningPmpCampaign ManagementNet Promoter Score
ABOUT CHANCE WHITTLEY
With over 25 years of experience in customer experience, operations, and contact center…
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