Jeff Oken
Business Program Director @Cigna Healthcare
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WORK HISTORY
Business Program Director @Cigna Healthcare
Bloomfield, CT, US
Serve as a senior point of escalation for Pharmacy staff, business sponsors, IT executives and key project stakeholders. •Direct resource capacity analysis and allocates appropriate resources to ensure projects and capabilities are delivered within plan and are integrated with other business and enterprise projects.•Drive business process changes associated with new capabilities to ensure operational effectiveness.•Partners with other senior pharmacy leaders to develop long-term business strategy and identify needed capabilities.•Lead the development of the annual multi-year Business / IT Roadmap, aligned with Pharmacy strategy and within Enterprise Portfolio Governance timelines.•Partner with the senior leadership from the Business and IT community to identify and prioritize opportunities for achieving the goals of the program/enterprise. •Attract, recruit, manage, develop, and retain talented team members. This includes both hiring and growing employees as well as effective use of consultants or vendor partnerships.•Drive the creation of business readiness plans and drives their execution to ensure timely project initiation and maximization of available funding.
EDUCATION
March 2008 University of Hartford, Barney School of Business
Master, Business Administration
Sept 2007 George Washington University
Master's Certificate, Project Management
University of Connecticut
Bachelor of Science, Family Studies
SKILLS
ABOUT JEFF OKEN
Business/ IT Program Manager and Change Management professional with 10+ years of hands-on experience delivering complex, large-scale, mission-critical enterprise initiatives. Highly skilled at managing full lifecycle projects, including risk management, vendor management and personnel management. Highly recognized for abilities to interface effectively with both business-side and IT senior executives where I consistently demonstrate a strong background in operations and business process improvement. I am articulate and professional, a respected team leader and a savvy technologist.Specialties: Project Management of Complex, Large Scale Initiatives | Issue Resolution | Risk Management | Personnel Management | Strong Presentation & Facilitation Skills | Networking and Relationship Building | Business Development | Contract Negotiations | Vendor Relationship Management | Change Management | Service Management | Customer Service
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