Jeff Gratton

Vice President Member Service @HealthJoy

Chicago, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Vice President Member Service @HealthJoy

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Chicago, IL, US

HealthJoy is a benefits navigation platform that creates a connected healthcare experience. We take the confusion out of healthcare by helping members find the right benefits at the right moment in their care journey. Our mobile platform and human concierge team surface high quality, low cost providers, virtual care, and savings. HealthJoy lowers healthcare costs, reduces the work for HR, maximizes engagement, and improves employee wellbeing.

EDUCATION

1999 — 2003

DePaul University

Bachelor's of Science degree in Honors Marketing & Operations Management, Marketing & Operations Management

SKILLS

Microsoft ExcelSalesMicrosoft OfficeVendor ManagementContract NegotiationCall CentersCustomer ServiceProcess ImprovementCall CenterCustomer SatisfactionOperations ManagementBusiness AnalysisBusiness DevelopmentSales ManagementManagementRisk ManagementStrategic PlanningLeadershipBusiness Process ImprovementProject ManagementMarketingCross-Functional Team LeadershipAccountingBpoFinancial Analysis

ABOUT JEFF GRATTON

Experienced Operations Manager with a demonstrated history of working in the…

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