Jeff Davis
AVP, Account Management @PSI Services LLC
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WORK HISTORY
AVP, Account Management @PSI Services LLC
In my role as Associate Vice President, I partner with state agencies and clients to deliver licensure and assessment solutions that serve consumers at scale. I focus on guiding teams through complex, highly regulated environments, driving operational excellence, and translating client needs into practical, forward-looking solutions. This role builds on a period of significant change and growth in the assessment industry, with an emphasis on strengthening delivery, supporting our partners, stakeholders, and licensure teams, and helping shape how ETS evolves to better serve test takers and clients in a rapidly changing market.
EDUCATION
Bradley University
BS, Management Information Systems/ Business Computer Systems
SKILLS
ABOUT JEFF DAVIS
With over 20 years of experience in IT and client-focused leadership, I’ve led complex clients, partnerships, and teams across diverse industries and markets. My background includes translating business challenges into scalable solutions across high-stakes assessments, cybersecurity, cloud and infrastructure, service desk operations, and Salesforce-based managed services.I currently serve as Associate Vice President of Account Management at PSI & ETS, a global education and talent solutions organization focused on enabling lifelong learners to be future-ready. Within the Licensure business, I’m responsible for client engagement, satisfaction, and the overall customer experience—partnering closely with state agencies and clients in highly regulated environments.I’m passionate about building strong teams, delivering thoughtful and reliable solutions, and cultivating cultures that value accountability, innovation, and service. I’m especially energized by opportunities to strengthen market-facing offerings, evolve go-to-market strategies, and pair innovation with high-quality delivery that enhances trust and long-term impact for both clients and test takers.
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