Jason McCartney
Director of Account Management @PSI Services LLC
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WORK HISTORY
Director of Account Management @PSI Services LLC
Manage existing day-to-day licensure client relationships. Ensure that delivery of services is consistent with both the scope of the client contract and PSI’s service culture; as well as new project implementation. Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations and providing appropriate internal communications. Escalating client issues through the proper channels. Manage new licensure client start up process and deliverables. Utilize project management theory and practice to establish deliverables and ensure that all commitments are met on-time and within budget. Create client requirements and business rules for use by all internal teams. Coordinate with all departments to ensure that the proper teams are in place for implementation of new projects. Manage the professional client services staff including all continuing education and pre-licensing education activities.
EDUCATION
University of Nebraska-Lincoln
Bachelors of Science, Business Administration; Finance
ABOUT JASON MCCARTNEY
Director of Account Management
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