Jeff Charny
Client Director @Compugen Inc
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WORK HISTORY
Client Director @Compugen Inc
From a small Canadian privately-owned operation in Toronto to Canada\'s #1 largest independently owned I.T. service provider in the country, we\'ve come a long way. Since 1981, we have been building strong, long-term trusted relationships with both our partners and our customers. Responsibilities include: Oversee the relationship between Compugen and select clients ensuring a VIP customer experience.Grow the business and pursuing new clients that desire a Technology Ally partnership that Compugen has to offer.Develop and implement strategies to enhance the client experience, including identifying opportunities to improve. Advisory on implementing new processes or technologies for success.Work with OEM partners to collaborate and bring the best industry solutions to customers.Identify and address any client issues or concerns, working to resolve them promptly.Collaborate with other teams within the organization to ensure client needs are met and high-quality products or services are provided that best fit the client. Analyze data and trends to identify opportunities for improving the client experience and the overall performance of the client service team.Deliver a premium customer experience like no other, ensuring the highest levels of satisfaction.
EDUCATION
York University
BA, Political Science and Government
SKILLS
ABOUT JEFF CHARNY
As a Client Director at Compugen, I am passionate about delivering an exceptional IT partner experience for our customers. With over 25 years of expertise in Account Management and Advisory roles, I specialize in Information Technology, focusing on the Retail and Financial Services sectors.In my role, I strive to grow our business by building relationships with new customers who desire a trusted Technology Ally. At the same time, I take pride in managing a select group of national clients, ensuring they receive a VIP experience.Staying ahead of industry trends allows me to bring fresh ideas and best practices to my customers. What truly drives me is seeing my clients succeed - their achievements inspire and motivate me every day.
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