Jeff Baksa

Area Operations Manager Ii @Amazon

Hazleton, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Area Operations Manager Ii @Amazon

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Harrisburg, PA, US

Direct the Outbound Operations of a First Mile Sub-Same-Day Fulfillment Center* Support, mentor, and motivate workforce to maximize productivity and output* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

EDUCATION

N/A

University of Michigan-Flint School of Management

Bachelor of Business Administration

N/A

Mott Community College

Associate's degree, Business Administration and Management, General

SKILLS

Sales OperationsCustomer ServiceDot ComplianceTrainingLogisticsFmcsrThird-Party Logistics (3pl)Team BuildingManagementHours of ServiceSupply ChainTruckload3plTruckload ShippingReverse LogisticsMicrosoft Office (Word / Excel / Powerpoint / Outlook)Forklift OperatorLtlHaz-Mat / Forklift / First Aid / Cpr CertifiedRecruitingFtlLtl ShippingDot RegulationsOperations ManagementDispatchingIftaAir FreightCsa 2010Transportation ManagementTransportationWarehousingFreightMicrosoft OfficeSalesSales ManagementLogistics ManagementTruckingWarehouse OperationsDriver RetentionDot - Osha, Csa2010, Fmcsa (Haz-Mat - Hos - Drug & Alcohol), Sarah Tier Ii, Twic

ABOUT JEFF BAKSA

Seasoned transportation & logisitcs professional with 30+ years of experience in sales and terminal / freight operations management. Proven track record of enhancing profitability and customer satisfaction, managing large teams, and overseeing multimillion-dollar revenue operations. Successfully increased business levels significantly and secured major accounts, demonstrating strong leadership and strategic planning skills. Expertise in sales management, account retention, and operational efficiency within the freight industry.

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