Jean Luc Villain
Service Delivery Manager @HELPLINE
Paris, FR
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2024 — Present
Service Delivery Manager @HELPLINE
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EDUCATION
1988 — 1994
Eseo
Engineer, Informatic, electronic
SKILLS
Financial MarketsClient ServicesTradingManagement Services ITFixElectronic TradingSystème De TradingMarché FinancierTrading SystemsProject ManagementSoftware Architectural DesignMiddlewareManagement ITData CenterIntégrationMiddle OfficeMarket DataGestion De ProjetJavaBack OfficeIntegrationManagementExchange ConnectivitySoftware EngineeringSalesforce.comDonnées De MarchéStratégie ITClient Service OrientedElectronic MarketsItilUnixOperations ManagementLow LatencyOrder ManagementService ClientEquitiesÉchanges ÉlectroniquesChange ManagementQuality AssuranceEquity Derivatives
ABOUT JEAN LUC VILLAIN
Customer satisfaction oriented, results driven, integrity and accountability -ITSM Senior consultant with notable achievements in IT Client services transformation and reorganization. I rely on 20+ years of experiences in complex demanding environments and on my ability to question and challenge established systems, to listen and adapt to any levels of the company and to deliver efficient solutions and services.
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