Jean Kohles
Manger, Customer Success @Solera Holdings, LLC.
Dallas-Fort Worth, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2022 — Present
Manger, Customer Success @Solera Holdings, LLC.
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EDUCATION
N/A
Keller Graduate School of Management of DeVry University
Master's degree
1984 — 1988
Rosary College (now Dominician University)
Bachelor of Arts - BA
SKILLS
Call CentersCustomer SuccessCash CollectionContact Center OptimizationContact Center StrategyService-Level Agreements (Sla)Operations ManagementCustomer Service OperationsCustomer LoyaltyContact Center ManagementDebt CollectionCustomer RetentionA/R CollectionsBankingCreditMortgage LendingContact Center TechnologyCustomer Service TrainingProcess ImprovementTeam LeadershipMicrosoft ExcelContact Center OperationsCustomer InsightCustomer Service ManagementManagementTeam BuildingCustomer SupportCross-Functional Team LeadershipCollections ManagementCustomer Relationship Management (Crm)Customer SatisfactionCall Center DevelopmentCustomer Experience ManagementCustomer ExperienceLoans
ABOUT JEAN KOHLES
Jean Kohles | Manager, Customer Success ⌨ j••••••••@gmail.com I…
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