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Jayson Kamuri
Installer Service Specialist @O'Reilly Auto Parts
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WORK HISTORY
Installer Service Specialist @O'Reilly Auto Parts
San Leandro, CA, US
Managed daily operations of delivery specialists, including order prioritization, route planning, and ensuring timely, accurate deliveries to professional customers.• Streamlined order processing and staging workflows, coordinating across teams to maintain consistent service quality and meet delivery deadlines.• Oversaw fleet management, scheduling routine maintenance, completing inspections, and tracking vehicle mileage to ensure operational efficiency and compliance.• Led cross-functional collaboration with Sales Specialists and Territory Sales Managers to enhance customer satisfaction and drive revenue growth.• Developed and enforced systems for accurate billing, warranty part processing, and inventory audits to minimize errors and improve accountability.• Coordinated return logistics for core and warranty items, ensuring timely processing and credit issuance while mitigating warranty abuse risks.• Implemented process improvements for backroom operations, including inventory management, returns, and restocking, to optimize team productivity.• Supported customer-facing teams during peak periods, resolving issues, assisting with orders, and delivering an exceptional customer experience.• Administered labor claim processes, ensuring timely documentation and resolution while adhering to company policies.
EDUCATION
University of California, Riverside
Bachelor of Arts - BA, Economics
ABOUT JAYSON KAMURI
Proven expertise in retail management, recruitment, and financial accounting.Skilled in inventory management, customer service, and team leadership.Adept at driving a full cycle recruitment process for technical roles.Specialized skills in media management, financial accounting, and philanthropy.Proficient in LinkedIn Recruiter and Microsoft Office.Passionate about music, gaming, and basketball.Seeking opportunities in operations or related fields
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