Jayne K. Yang

Information Services Manager - Revenue Cycle Systems (Epic Hb Pb, Claims, Remittance Sbo, Research) @UC San Diego Health

San Diego, CA, US

Manage and lead a team of 15 highly skilled application analyst and 1 supervisor who provide technical support to our providers, clinics, and hospitals.\\\\nProvide oversight on a wide variety of duties related to Information Technology applications, specifically the Epic Resolute Hospital Billing, Epic Resolute Professional Billing, Claims, Remittance, Single Billing Office and Research Billing.\\\\nResponsible for planning, developing, training, implementation, and evaluation of Revenue Cycle and third party systems.\\\\nResponsible for ongoing maintenance and enhancements.\\\\nResponsible for project managing or providing project leadership support for various enterprise and departmental projects.\\\\nResponsible for monitoring and identifying system and process issues and making recommendations for solutions or improvements to ensure optimal system functionality and stability.\\\\nResponsible for analyzing and resolving problems and issues.\\\\nFacilitate meetings and collaborate with leadership from various departments throughout the organization, our affiliates, other UC\'s, and third party vendors to streamline and improve processes.\\\\nResponsible for monitoring and managing customer incidents and requests through Service Now.\\\\nControl Advisory Board (CAB) member responsible for approving enterprise system changes.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

University of Phoenix

MBA

University of Phoenix

Master of Business Administration - MBA

Andrews University

BS