Jayanth C.
Salesforce Developer Experience Cloud @NTT DATA
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WORK HISTORY
Salesforce Developer Experience Cloud @NTT DATA
EDUCATION
Sprott School of Business at Carleton University
Master of Business Administration - MBA, Business Analytics
Fanshawe College
Postgraduate Degree, SOFTWARE AND INFORMATION SYSTEMS TESTING (CO-OP)
Mohawk College
Postgraduate Degree, Supply Chain Management
Guru Nanak Institutions(GNI)
Bachelor's degree, Computer Science
ABOUT JAYANTH C.
Salesforce Consultant | CRM Strategist | Process Optimization Expert As a Salesforce Administrator and Developer with 6+ years of experience, I specialize in delivering high-performance Salesforce solutions that optimize business processes and drive operational efficiency. With expertise in Salesforce Lightning, Apex, CPQ, and third-party integrations, I am dedicated to enhancing user experience and system performance. Key accomplishments include: Designed and implemented 50+ Apex classes, triggers, and batch jobs, boosting system performance and reducing processing time by 30%. Developed and deployed scalable Lightning Web Components (LWC), improving page load times by 45%. Integrated Salesforce with 10+ external systems using REST, SOAP, and Bulk APIs to ensure seamless data synchronization. Automated 30+ business processes using Flows and Process Builder, reducing manual tasks by 60%. Led the implementation of OmniStudio components (OmniScripts, Data Raptors, FlexCards), driving a 35% reduction in manual intervention. Leveraged Azure DevOps and Salesforce DX to streamline deployment processes, improving efficiency by 50%. My commitment goes beyond technical implementation—I focus on mentorship, knowledge-sharing, and empowering teams to maximize Salesforce efficiency. I continuously work on bridging the gap between technology and business strategy, ensuring business value at every stage of Salesforce utilization. Open to collaborations, networking, and new opportunities in Salesforce consulting, CRM strategy, and process optimization. Let\'s connect!
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