Jay Crocker
Director, Professional Services Operations @Skillsoft
Rochester, NY, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2024 — Present
Director, Professional Services Operations @Skillsoft
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EDUCATION
N/A
SUNY Geneseo
BA, Math, Physics
2001
Rochester Institute of Technology
MBA, Business Administration and Management, General
SKILLS
Service DeliveryBusiness AnalysisDisaster RecoveryBusiness ProcessSaasCall CenterConsultingIT OutsourcingOutsourcingBusiness ServicesManagementSalesforce.comProject PlanningData CenterService Desk ManagementIT Service ManagementCross-Functional Team LeadershipGovernanceBusiness Process ImprovementVendor ManagementSoftware Project ManagementCrmItilIntegrationProject Portfolio ManagementService CloudProfessional ServicesProgram ManagementProcess ImprovementBusiness IntelligenceSdlcSolution ArchitectureService NowStart-UpsPmoPmpLeadershipEnterprise SoftwareEnterprise ArchitectureRequirements Analysis
ABOUT JAY CROCKER
As Director of Professional Services Operations at Skillsoft, I lead global delivery…
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