Jason Kelly
Customer Experience Agent @Ramp
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WORK HISTORY
Customer Experience Agent @Ramp
Chicago, IL, US
EDUCATION
Finger Lakes Community College
Associate's degree, eCommerce
ABOUT JASON KELLY
With a solid background in customer service, my journey has evolved to a Customer Care Specialist role at Silvertree, where I leverage my expert problem-solving skills and communication prowess to deliver exceptional support experiences. My certifications in Conversational Marketing and Sales, combined with a specialty in Freshdesk, empower me to craft solutions that resonate with customers\' needs.At WorkTango, I honed these competencies further, contributing to a team that prioritized client satisfaction and conflict resolution. My approach is grounded in understanding and addressing customer challenges, ensuring they feel heard and supported throughout their journey with our products and services.
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