Jason Jordahl
Service Manager @Exodus Global
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WORK HISTORY
Service Manager @Exodus Global
Superior, WI, US
Manage field repairs and do whatever can be done to reduce downtime.Schedule and assist with preparing for an installation of a new product on a customer\'s machine.Develop and improve documents for field reference.Process warranty, manage warranty expenditures and report to admin & engineering teams of warranty failures/trends.Continue development of internal processes to improve traceability and improve quality.Work with engineering to develop and deploy field testing for engineering improvements.Assist with quoting the reconditioning process and once accepted by the customer the inspection of work as it is completed.Developed and provided advanced technician training for field repairs.
EDUCATION
North Dakota State University
Bachelor of Science (BS), Agricultural Systems Management
SKILLS
ABOUT JASON JORDAHL
Experienced Service Technician with a demonstrated history of working in the machinery industry. Skilled in troubleshooting and diagnosing field issues. Goal oriented and always focus on what is best for the customer and the company. Always looking to improve processes to increase revenue.
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