Tim J.
Service Manager @Exodus Global
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WORK HISTORY
Service Manager @Exodus Global
Superior, WI, US
EDUCATION
Dunwoody College of Technology
Associate's in Automotive Technology
Anoka Ramsey Community College
Associate of Arts (AA)
Walden University
Bachelor's degree
ABOUT TIM J.
I am an Accomplished Service Manager offering extensive knowledge of mechanical repair and procedure development expertise. I am a constructive team leader and proficient multitasker with a strong record of continuous improvement and driving revenue with efficient systems. I have developed a reputation for constructive departmental support through strategic workflow management, including sublet coordination, repair dispatch, appointment scheduling, warranty and claims pricing, and authorization clearances. I have widespread knowledge of developing maintenance schedules, and ensuring job site safety for standard operating procedures, and have a passion for ensuring technician productivity and communicating with customers, vendors, and internal teams. CORE COMPETENCIES Leadership | Procedure Development | Strategic Planning | Employee & Client Engagement | Scheduling Systems | Dispatch Team Building | Training & Development | Pricing Strategy | Automotive Repair | Database Management | Staff Training | Schedules & Deadlines | Problem Solving | Customer Service | Vendor Relationships | Cross-functional Teams
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