Jason Flanagan

Service Delivery Manager @Nexthink

Orange Park, FL, US
EMAILS
j••••••••@nexthink.com
MOBILE NUMBERS
+19•••••••15

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WORK HISTORY

Apr 2023 — Present

Service Delivery Manager @Nexthink

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EDUCATION

2011 — 2016

University of Phoenix

Bachelor of Science (B.S.), Information Technology

1998 — 2001

Osbourn High School

High School Diploma

SKILLS

Help Desk SupportCustomer ServiceTrainingWindowsNetworkingEnglishTechnical SupportInformation TechnologyMilitary TrainingMilitary ExperienceResearchPersonal SecurityBmc RemedyNegotiationOperating SystemsMicrosoft OfficeActive DirectoryPowerpointMicrosoft ExcelArmyTeamworkMilitaryCpr CertifiedTeam BuildingManagementWirelessPublic SpeakingMicrosoft WordTeam LeadershipTroubleshootingSoftware InstallationWindows XpOutlookLeadershipTeaching

ABOUT JASON FLANAGAN

A self-starter who seeks out and enjoys everyday challenges. Strong problem-solving and decision-making skills with a demonstrated ability to implement, manage, and troubleshoot complex and challenging environments. A team leader that provides motivation, training, and guidance to team members. Able to assess the big picture and employ a strategic mindset to achieve results. Ability to perform under extreme pressure and within tight deadline constraints to bring projects to fruition. Provides in-depth knowledge of numerous network topologies and design. Skilled in providing network support and customer service. Easily identify technical issues and concerns. Excellent communication and presentation abilities.

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