Jason Daye

Operations Director @PHMG

Taking charge of PHMG\'s practices, processes and people, ensuring the highest standards of efficiency and the delivery of a world-class audio branding service- Overseeing internal operations in the organisation, with particular focus on performance and quality management - Ensuring that the business has the best working environment and most efficient processes - Managing overall service delivery and client relations - Improving the organisation through continual development of workflow, systems and people- Overseeing many operational and client-serving departments within the business to enhance quality, effectiveness and productivity - Aligning business goals with planned international growth to ensure effectiveness - Ensuring all governmental and legislative practices are adhered to within the organisation - Assessing client satisfaction to ensure a strong focus on customer service is maintained in line with PHMG\'s membership to the Institute of Customer Service (ICS)