Jason Crichton
Senior Manager - Digital Operations @United Airlines
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WORK HISTORY
Senior Manager - Digital Operations @United Airlines
Chicago, IL, US
As the Senior Manager of United\'s Digital Operations Center, I oversee a team dedicated to ensuring the reliability of customer experiences across united.com, the United mobile app, and other critical digital channels. My responsibilities include identifying optimization opportunities in collaboration with internal teams, supporting rapid incident resolution, and utilizing data-driven insights to consistently enhance digital experiences for United customers.
EDUCATION
Purdue University
Bachelor of Science in Computer Graphics Technology, Major in Web Programming and Design, Minor Organizational Leadership
SKILLS
ABOUT JASON CRICHTON
I am a hands-on leader who combines my design, engineering, and product intuition to help…
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