Jasbir Singh
Customer Experience Specialist @Walmart Canada
Brampton, ON, CA
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WORK HISTORY
Aug 2022 — Present
Customer Experience Specialist @Walmart Canada
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Brampton, ON, CA
Launched a customer feedback system, elevating satisfaction by 15% and return rate by 10%.•Implemented a conflict resolution strategy, enhancing complaint resolution by 20% in 3 months.•Drove a 12% sales uplift and 8% higher transaction values via a cross-selling strategy.•Optimized query response process, boosting efficiency by 25% and cutting wait time by 15%.
ABOUT JASBIR SINGH
Hello! I\'m a dynamic Business Analyst turned Project Manager, dedicated to elevating…
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